The Howerter Blog

I recently decided to cancel my cable TV service since I am paying $51 for about 5 decent channels. So I called Insight Communications and canceled my service two days ago. Last night I have a message on my answering machine to call he who will remain nameless from Insight. I call this person and he says that he will give me a year for $40/month and one month free. I tell him that I am not really interested. He then asks me if I went to Chatham. I said yes and he proceeded to tell me that he did too and revealed his name. Now, he releases his secret weapon on me, guilt. He says, ‘I am going to level with you, I get paid if you take the free month.’ I tell him that I don’t really want to pay $40/month. So in a very reluctant voice, he says. ‘Okay, I will mark you down.’ He then hangs up on me. I was stunned that he is employed at Insight if this is how he operates. Who knows, I may have taken the free month if he hadn’t tried to guilt me into it with the sad reality of his career. Nice try.